Money4Travel aims to ensure an efficient service for the collection of foreign currency ordered through its participating bureaux de change. In the event an order is not collected within seven days of the order having become available in the bureau, the order will be cancelled, and payment reversed. A fee of £10 can be applied by the bureau to cover administrative costs. The reversal of payment may take up to seven additional days to reflect in the payer’s account.

The cancellation process is designed to mitigate operational risks and maintain service efficiency. Compliance with this policy contributes to a smoother transaction experience for all users.